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Service 05

Return to work

Accommodation planning built on measured capacity rather than a guess, so the supervisor knows on day one what the returning worker can actually do - and the plan holds up with the insurer.

Return to workDelivered on siteInside shift hours
A clinician, a supervisor and a returning worker at a table looking at a modified-duty plan on a clipboard

The first conversation decides the length of the claim.

Employers carrying a statutory duty to cooperate in return to work, disability case managers, and any site where modified duty is decided by whoever is on shift.

19.4 days

Average days off after a work related injury, before the policy

Institute for Work & Health

10.9 days

Average days off after the return to work policy

Institute for Work & Health

33% greater

Increase in the probability of being off wage replacement benefits

Institute for Work & Health

RRRadj = 1.4, 95% CI 1.03, 1.8

Raised risk of not returning to work when treatment is delayed

Journal of Occupational Rehabilitation (Springer)

On the day

What actually happens, in order.

01

Establish what the job demands

A physical demands description for the role, written from observation of the work rather than from the job posting.

02

Measure what the worker has

Current capacity, tested rather than estimated, and compared directly against that demands description. The gap between the 2 is the accommodation.

03

Write the plan with the supervisor in the room

Graduated duties with dated steps, agreed by the worker and the person who runs the floor. A plan the supervisor did not help write is a plan the supervisor does not follow.

04

Coordinate with the carrier

The same objective capacity data goes to the insurer or board, so the return date is supported by a measurement rather than argued over. With the worker's consent, always.

In practice

What an accommodation looks like

A worker on modified duty handling lighter cartons at waist height while a supervisor looks on
Statutory duties

The obligation exists whether or not you have a plan.

4 jurisdictions, 4 different mechanisms, one common requirement: cooperate, and be able to show that you did.

Ontario

Employer and worker both carry a return-to-work co-operation obligation under WSIB operational policy, alongside a re-employment obligation for eligible workers.A614A613

British Columbia

A duty to cooperate in return to work and a duty to maintain employment, both in force since 1 January 2024. Accommodation runs to the point of undue hardship.A615A620A619

Alberta

An obligation to reinstate employment for workers meeting a service threshold, with defined employer and worker responsibilities in return to work.A621A623

Quebec

A right to return to work, with the exercise period set by the size of the establishment.A625

What you receive
  • Physical demands description for the role
  • Measured capacity compared against those demands
  • Dated graduated return plan, agreed with the supervisor
  • Documentation the insurer or board can act on, with consent
Scope, licensing and limits
  • We do not adjudicate claims and we do not determine entitlement. We supply the capacity measurement the people who do that rely on.
  • Nothing goes to an employer, insurer or board without the worker's written consent, and consent to one recipient is not consent to another.
Published dataThe figures above are published Canadian data, each linked to the body that published it. None of them is a wereset result, and none of them is a promise about your site.

Start with the measurement, not the invoice.

One site, one shift, one set of numbers. Then we tell you whether this service is the one you need.

A clinician briefing a supervisor over an aggregate report