Accessibility
We deliver care to people who are often in pain, sometimes on a shift, and not always in their first language. A site that is hard to use fails exactly the people we exist for. This statement says what we target, what we have actually built, and what is still outstanding.
1. Commitment
We aim to meet WCAG 2.1 Level AA across wereset.ca.
We work to the Accessibility for Ontarians with Disabilities Act and its Integrated Accessibility Standards, and we apply the same standard everywhere we operate rather than only where a statute compels it.
Accessible formats and communication supports are available on request for anything we publish, at no additional cost.
2. What is built in
Reduced motion is honoured. This site is heavily animated, and every animation checks the operating system reduced motion setting. With it on, content appears without movement rather than disappearing.
Every chart has a table view. Colour is never the only way a value is conveyed, and each chart can be switched to a plain data table.
Chart colours were validated for colour vision deficiency, including protanopia, deuteranopia and tritanopia, rather than chosen by eye.
Statistics are given in plain language alongside the published wording, so a reader does not need to understand a confidence interval to understand the point.
Every statistic links to its source, and the link target is described rather than reading as a bare identifier.
The site is navigable by keyboard, with visible focus styles, semantic headings and landmarks.
Text scales without breaking layout, and no content depends on a fixed pixel font size.
The whole site is available in English and French.
3. Accessibility of the service itself
Assessment is isometric and seated or standing options exist, so it does not require a person to jump, run or lift.
We adapt the protocol for mobility aids, prostheses and range limitations, and record the adaptation so the retest is comparable.
Tell us in advance about interpretation needs, including American Sign Language or Langue des signes quebecoise, and we will arrange support.
If a Participant cannot complete a component safely, that component is skipped and reported as not assessed rather than scored as a failure.
4. Known limitations
Some source documents we link to are third party PDFs published by government bodies and research institutes. We do not control their accessibility. Where you cannot read a source we have cited, contact us and we will supply the figure and its context in an accessible format.
The client dashboard is a separate application and is being brought to the same standard.
5. Feedback
If any part of this site or our service is difficult to use, tell us: accessibility@wereset.ca. Describe what you were trying to do and what got in the way.
We acknowledge accessibility feedback within five business days and will tell you what we intend to do about it.