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Case study 05

Conservative care first cut imaging and the surgical queue at once

Low back pain was going straight to imaging and surgical referral. Nationally, 30% of low back pain patients without red flags still received imaging, and the wait for spine surgical assessment ran to months.

−31%

referral MRI use

Thunder Bay, Hamilton and Toronto2017 publication

Employer

422 Ontario patients

Sector

Shared care model

Scale

10% of all patients in the study period

Period

2017 publication

What they did

Advanced practice clinician triage of low back pain referrals across a networked shared care model, with conservative care as the first step.

A clinician guiding a worker through a lumbar extension while an unused MRI gantry sits behind, the imaging route not taken

What was measured

Referral MRI use

decreased by 31%

Referral MRI use under a shared care low back pathway

Canadian Journal of Surgery

Wait to surgical assessment, Toronto site

a mean of 6 (range 1-19) months compared with 38 days

Wait to spine surgical assessment, before and after the pathway

Canadian Journal of Surgery

Baseline unnecessary imaging rate

30%

Low back pain patients without red flags who still received imaging

Canadian Institute for Health Information, in collaboration with Choosing Wisely Canada

$232 million (5%) per year

Annual reduction in the burden of illness attributable to physiotherapy

Deloitte LLP, prepared for Canadian Physiotherapy Association

from an average of 130 days to 69 days

Wait to spine surgical assessment under a multidisciplinary pathway

Canadian Journal of Surgery

What this means for your site

Triage is what a physiotherapist on site does all day. Sorting the worker who needs a specialist from the worker who needs 6 weeks of loading is the highest value decision in the pathway, and it is cheapest to make early.

Our positionThis read-across is wereset's interpretation. The published result above is the cited part; how it applies to your workplace is ours.

Measure yours.

Every result on this page started with an employer who decided to count something. We will help you count the right thing.

A clinician briefing a supervisor over an aggregate report