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Case study 02

Changing the task beat treating the injury

An electrical utility with a small, highly skilled crew was carrying repeated soft tissue injuries. Losing one lineworker removes a rare skill set, not just a headcount.

30%

fewer soft tissue injuries

Ontario2016

Employer

Kitchener-Wilmot Hydro Inc.

Sector

Electrical utility

Scale

About 180 people, serving 91,000 homes and businesses

Period

2016

What they did

A participatory ergonomics program: an ergonomics and wellness team drawn from employees, managers and health and safety staff, redesigning the tasks that were producing the injuries.

A utility line worker lifting a cable spool from a service truck compartment with a square, neutral back while a second worker spots

What was measured

Sustained reduction in soft tissue injuries

30% reduction

Soft tissue injuries fell by a third and stayed down, at an Ontario utility.

as published: 30% reduction

Institute for Work & Health

Review evidence behind the approach

9 of the 10 studies

Participatory ergonomics studies reporting positive health effects

Institute for Work & Health

What this means for your site

Ergonomics lowers the demand side of the equation. Capacity training raises the supply side. Doing one without the other leaves half the gap open, which is why our assessment covers the task as well as the person.

Our positionThis read-across is wereset's interpretation. The published result above is the cited part; how it applies to your workplace is ours.

Measure yours.

Every result on this page started with an employer who decided to count something. We will help you count the right thing.

A clinician briefing a supervisor over an aggregate report